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AI Tools for SMEs

Your honest AI Tool Reviews: user-friendly, non-technical and unbiased.

Curated by Lili

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ActiveCampaign

CRM

Marketing Automation CRM that lets you nurture leads and automate email campaigns with ease.

Featured Tool

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Salesforce Sales Cloud / Einstein AI

Score

4

/

5

Best Tool for :

Tool performance:

4

/

5

Setup/Onboarding:

4

/

5

User Experience:

3

/

5

Prompt coherence:

0

/

5

AI capabilities:

5

/

5

Voice quality:

0

/

5

Lip sync & motion:

0

/

5

Music quality:

0

/

5

Image quality:

0

/

5

Design capabilities:

0

/

5

Pros:

Very powerful and customizable

Extensive ecosystem of add-on services and integrations covering all aspects of business

Impressive AI capabilities (however, they require investment in higher-tier plans)

Cons:

Cluttered interface

Might be overwhelming to set up without professional help

Truly powerful customization, automation, and integration features are only available on more expensive tiers

Only the cheapest and most limited plan has a monthly billing option forced to commit to a yearly plan (i.e. big investment upfront, especially with many users/employees)

Monthly price starting from: $25

For Who?

Design

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Key features:

Smart Segmentation

Email Templates

Deal management

Sales Insights

Case Management

Knowledge Management

Tested Model:

Last test:

November 12, 2025

Salesforce Sales Cloud / Einstein AI Review - Powerful but complex, better for large companies with IT support

Lili's Honest and Unbiased Review

Powerful and sophisticated, Salesforce Sales Cloud / Einstein AI can be a lot to handle, especially for startups or small businesses that are still figuring things out. If you’re just starting out, you might find that other tools give you more value for your money and are much easier to set up. The learning curve with Salesforce Sales Cloud / Einstein AI is real, and it’s not always the most user-friendly option for those who don’t have a lot of experience with CRMs.

Who Is Salesforce Sales Cloud / Einstein AI Review For?

This CRM really shines for bigger companies that already have a lot of processes in place. If your business has complicated approval steps or needs to manage a lot of different teams, Salesforce Sales Cloud / Einstein AI Review can help keep everything organized. But it’s important to remember that the cost can add up quickly. You’ll want to make sure your business has enough profit to cover the expense, and it’s even better if you have someone on your team who knows their way around tech.

Setup and Maintenance

Getting Salesforce Sales Cloud / Einstein AI up and running isn’t always simple. You might need an IT person or a tech-savvy team to handle the setup and keep things running smoothly. For smaller businesses, this can be a big hurdle. The system is built for companies that need a lot of customization and have the resources to support it.

Final Thoughts on Salesforce Sales Cloud / Einstein AI Review

If you’re running a large, established business with complex needs, Salesforce Sales Cloud / Einstein AI Review could be a good fit. But for smaller companies or those just starting out, it might be more than you need right now. There are other options out there that are easier to use and more affordable, especially if you don’t have a dedicated IT team.

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How does Salesforce Sales Cloud / Einstein AI compare to other AI tools?

Read the CRM comparison to find out!

Read Comparison

Lili remembers the excitement of discovering the internet at 14 — a true window to the world. The AI boom now feels just as thrilling. Since 2023, she's tested many AI tools, seeing the good, the bad and the ugly (especially at the beginning). Before AI, she worked as a video marketer, crafting YouTube Ads for HelloFresh and Revolut. She believes AI should empower people, leading her to build this site for SMEs. When not exploring AI, she enjoys her 30 plants and modern art.

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